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Litigation

Cargo Loss or Damage at Moroccan Ports: Claims, Liability and Deadlines

By AvocAffaire Editorial Team
Updated 25 September 2026
Maritime cargo documents and damaged goods illustrating a cargo claim in Morocco

Quick answer

There is no single Moroccan cargo-damage rule. For international sea carriage within Article 2 of the Hamburg Rules — to which Morocco acceded on 12 June 1981, in force for Morocco since 1 November 1992 and published by dahir no. 1-84-21 (Official Bulletin no. 3953 of 3 August 1988) — the carrier is liable for loss, damage and delay occurring while the goods are in its charge from the port of loading to delivery at the port of discharge, unless it proves that it took all measures reasonably required. Written notice is due by the first working day after delivery for apparent damage and within 15 consecutive days for non-apparent damage; missing it creates a rebuttable presumption rather than extinguishing the claim. Proceedings must be brought within two years, extendable by the carrier's written declaration, and liability is limited to 835 SDR per package or 2.5 SDR per kilogram, whichever is higher. Morocco is not a party to the Hague, Hague-Visby or Rotterdam Rules. Cases outside the Convention, such as purely domestic carriage, fall under the Maritime Commerce Code, with an eight-day reasoned protest and a one-year time bar. Damage occurring in a terminal or warehouse outside the carrier's custody is governed by a separate, general-law analysis.

A practical guide for cargo owners, importers, exporters, insurers and their counsel: which regime governs a cargo claim involving a Moroccan port, who may be liable, which notices must be given and when, how long the claimant has, which limits apply and where the claim can be brought.

Quick answer: which rules govern cargo loss or damage in Morocco?

There is no single Moroccan cargo-damage rule. The first question is which regime governs the claim, because the notices, time limits and liability limits differ from one regime to another.

For international sea carriage to or from Morocco within the scope of the Convention, the primary regime is the United Nations Convention on the Carriage of Goods by Sea of 1978, the Hamburg Rules. Morocco is a party; it is not a party to the Hague Rules, the Hague-Visby Rules or the Rotterdam Rules. Where the Convention does not apply — for example to purely domestic carriage — the Moroccan Maritime Commerce Code (DCCM) governs. And where the damage occurred in a terminal or warehouse after the carrier's custody ended, the claim is not a carrier claim at all and follows a separate, general-law analysis.

Under the Hamburg Rules, written notice of apparent damage is due no later than the first working day after delivery, and within 15 consecutive days if the damage was not apparent; missing these deadlines does not destroy the claim but shifts the evidential starting point. Court or arbitral proceedings must be brought within two years, and the carrier's liability is limited to 835 SDR per package or 2.5 SDR per kilogram of gross weight, whichever is higher. Under the Maritime Code, the rules are stricter: a reasoned protest within eight days and a one-year time bar.

Which legal regime applies to your claim?

Identifying the regime is the first practical step, not an academic one. It determines which notice must be sent and to whom, how long the claimant has to sue, whether liability is limited and how, and which forums are available. Treating a Hamburg claim as a Maritime Code claim, or the reverse, is one of the most common and most costly mistakes in cargo disputes.

The Hamburg Rules apply to contracts of carriage by sea between two different States where the planned port of loading or discharge is in a contracting State, where an optional port of discharge that becomes the actual port is in a contracting State, where the bill of lading or other document evidencing the contract is issued in a contracting State, or where that document provides that the Convention or a national law giving effect to it governs (Article 2). Because Morocco is a contracting State, a shipment loaded or discharged at a Moroccan port on an international voyage will generally fall within that scope. The nationality of the ship, the carrier, the shipper or the consignee is irrelevant.

The five situations to distinguish

  • International sea carriage within Article 2 of the Hamburg Rules: the Convention governs the carrier's liability, notices, time bar, limits, jurisdiction and arbitration.
  • A charterparty between the shipowner and the charterer: the Hamburg Rules do not govern the charterparty itself (Article 2(3)). But where a bill of lading is issued under the charterparty, the Convention governs the relationship between the carrier and a holder of the bill of lading who is not the charterer.
  • Purely domestic Moroccan sea carriage, or another case outside the Convention's scope: the Maritime Commerce Code governs, including its protest rule, one-year time bar and liability rules.
  • Damage occurring outside the carrier's custody — for example in a terminal or warehouse after delivery: the carrier regimes may not apply at all, and the claim against the terminal operator, handler or warehouse follows contract, deposit and general civil liability rules.
  • Multimodal transport: this guide covers the sea leg. Road, rail or air legs before or after the voyage are governed by their own rules, which are not analysed here.

The Hamburg Rules in Morocco

Morocco acceded to the Hamburg Rules on 12 June 1981, according to the status published by the United Nations Secretary-General as depositary. The Convention entered into force on 1 November 1992, including for Morocco. It was published in Morocco by dahir no. 1-84-21 of 14 November 1986, in Official Bulletin no. 3953 of 3 August 1988.

The official treaty-status records do not list Morocco as a party to the 1924 Hague Rules, to the Visby protocols that produced the Hague-Visby Rules, or to the 2008 Rotterdam Rules, which are not in force. Hague or Hague-Visby concepts — the list of carrier exceptions, the one-year time bar, the per-package figures — should therefore not be imported into a Moroccan cargo claim simply because a bill of lading or a foreign adviser refers to them.

Under the preamble of the 2011 Constitution, which forms an integral part of it, Morocco undertakes to give duly ratified international conventions primacy over domestic law from their publication, within the framework of the Constitution and the laws of the Kingdom. This is why, for a shipment within its scope, the Convention takes precedence over inconsistent provisions of the Maritime Commerce Code. Case-law reports to that effect exist, but this guide relies on the treaty and constitutional texts themselves rather than on unofficial summaries of decisions.

When the carrier is responsible for the goods

Under Article 4 of the Hamburg Rules, the carrier is responsible for the goods while they are in its charge at the port of loading, during the carriage and at the port of discharge. The period begins when the carrier takes over the goods from the shipper or a person acting on its behalf, or from an authority or other third party to whom the goods must be handed for shipment under the rules applicable at the port of loading.

It ends when the carrier delivers the goods in one of three ways: by handing them over to the consignee; where the consignee does not receive them from the carrier, by placing them at the consignee's disposal in accordance with the contract, the law or the usage of the trade at the port of discharge; or by handing them over to an authority or other third party to whom, under the law or regulations applicable at the port of discharge, the goods must be handed over.

This is a port-to-port period based on custody, not a 'tackle-to-tackle' rule. The practical consequence is significant: time in a terminal before loading or after discharge can fall within the carrier's period if the goods were still in its charge — and outside it if they had already been handed to a third party in one of the ways Article 4 describes. Establishing exactly when and to whom the goods were handed over is therefore often the heart of the dispute.

Where the Maritime Commerce Code applies instead, Article 221 makes the carrier (the 'fréteur') responsible for all loss or damage to the goods for as long as they are in its custody, unless it proves force majeure.

The carrier's liability under the Hamburg Rules

The central rule is in Article 5(1): the carrier is liable for loss resulting from loss of or damage to the goods, and from delay in delivery, if the occurrence that caused it took place while the goods were in its charge, unless the carrier proves that it, its servants or agents took all measures that could reasonably be required to avoid the occurrence and its consequences. Liability is presumed; the carrier must displace it.

Fire is treated differently. The carrier is liable for loss, damage or delay caused by fire only if the claimant proves that the fire arose from the fault or neglect of the carrier, its servants or agents, or that the loss resulted from their fault or neglect in taking reasonable measures to put out the fire and limit its consequences (Article 5(4)). A survey of the cause of a shipboard fire may be held at the request of either side.

Other specific rules cover live animals, where the carrier is not liable for the special risks inherent in that kind of carriage if it followed the shipper's instructions (Article 5(5)); measures to save life and reasonable measures to save property at sea, for which the carrier is not liable except in general average (Article 5(6)); and deck cargo, which the carrier may carry only by agreement, usage or regulation (Article 9).

Where the carrier's fault combines with another cause, the carrier is liable only to the extent of the loss attributable to its fault, but it must prove the amount not attributable to it (Article 5(7)). There is no general nautical-fault exception and no list of seventeen exceptions of the kind found in the Hague Rules: inherent vice, insufficient packing or the shipper's own fault matter through this causation rule, not as automatic exemptions.

Claims governed by the Moroccan Maritime Code

The Maritime Commerce Code annexed to the dahir of 31 March 1919 remains important wherever the Hamburg Rules do not apply. Its carriage provisions are in Book III.

The contract of carriage is evidenced by a charterparty, a bill of lading or any other writing (Article 207). The bill of lading is a written acknowledgement of the goods received by the master, with mandatory particulars, and may be named, to order or to bearer (Articles 209 to 211); where both a charterparty and a bill of lading exist, handwritten clauses prevail over printed ones and the bill of lading governs in case of conflict between them (Article 212). The carrier is liable while the goods are in its custody unless it proves force majeure (Article 221).

Clauses in a bill of lading or other transport document, whether created in Morocco or abroad, that directly or indirectly relieve the shipowner of liability, derogate from the rules of jurisdiction or reverse the burden of proof are void; the shipowner may, however, exclude liability for faults of the master, pilot and crew in the navigation or management of the ship (Article 264). These provisions apply to all carriage of goods to or from Moroccan ports, even where the bill of lading is issued abroad, between foreigners, or states that a foreign law governs (Article 267).

The Code also contains its own notice rule (Article 262), its own one-year time bar (Article 263) and its own liability limit (Article 266). They are explained below, separately from the Convention rules, because they must not be treated as automatically running alongside the Hamburg regime.

Damage in the port: carrier, port authority and terminal operator

Damage discovered after discharge does not automatically mean the carrier is liable, and cargo lying in a Moroccan port is not automatically the responsibility of the port authority. Three different roles need to be separated.

Law 15-02 on ports, promulgated by dahir no. 1-05-146 of 23 November 2005 (Official Bulletin no. 5378 of 15 December 2005), distinguishes the management of a port — port police, maintenance of infrastructure, granting of concessions and authorisations (Article 8) — from port operations: storage and warehousing, the operation of terminals, quays and handling equipment, and cargo handling on board and at the quay (Article 9). Terminal operation and cargo handling are carried out under concessions or authorisations (Articles 10 and 16), which must specify the insurance the operator takes out to cover its liability for damage caused to third parties. Each port's operating regulations include rules on the receipt, removal, storage and custody of goods (Article 7).

The National Ports Agency (ANP) exercises its powers over all the ports of the Kingdom except the port in the Tanger Med special development zone, which has its own framework (Article 32). The practical lesson is not a special Tanger Med liability rule, but the same one that applies everywhere: identify the specific terminal, operator or warehouse that actually had custody of the cargo when the loss occurred.

Law 15-02 organises the sector; it does not itself set out a complete regime of liability for cargo damage. The terminal operator's liability therefore has to be analysed on its own basis, as explained in the next section.

Terminal, handler and warehouse liability

Depending on the facts, a claim against a terminal operator, stevedore or warehouse may rest on a contract with that operator; on the rules of deposit in the Code of Obligations and Contracts (DOC), under which a depositary must take care of the goods, is liable for loss caused by its act or negligence, and bears a stricter liability when it is paid for the custody or receives deposits by trade (Articles 791, 806 and 807), subject to defences such as the nature or inherent vice of the goods, the depositor's negligence or force majeure (Article 808); on the general liability for things in one's custody (Article 88); and on the applicable concession terms and port operating rules.

Whether a terminal operator can rely on the carrier's Hamburg defences and limits is not a general rule. The Convention extends them to the carrier's servants or agents who prove they acted within the scope of their employment (Article 7(2)); whether a given operator was acting as the carrier's agent depends on the legal and factual relationship between them.

There is also no single deadline for claims against terminals, handlers or warehouses. The applicable limitation period depends on the legal basis of the claim — contractual, deposit, tort — and on the parties' status, and it should be determined for the specific case rather than assumed from a carrier regime.

Who may be responsible?

Several parties may have had contact with the cargo, but that does not make each of them liable. Liability depends on who had custody when the loss occurred, on which contract binds which party, and on the regime that governs that relationship. The map below describes possible roles only.

Possible roles, actor by actor

  • Contractual carrier — the party that concluded the contract of carriage in its own name: the primary defendant under the Hamburg Rules for the whole carriage, including any part performed by others (Article 10(1)).
  • Actual carrier — the party to whom performance of the carriage or part of it was entrusted: subject to the Convention for the carriage it performed, and jointly and severally liable with the contractual carrier to the extent both are liable (Articles 10(2) and 10(4)).
  • Shipowner — liable as carrier or actual carrier where it performs that role; its ownership alone is not the test.
  • Charterer — a carrier towards cargo interests if it issued or is bound by the bill of lading; otherwise its relationship with the owner is governed by the charterparty.
  • Freight forwarder — potentially a carrier if it contracted as such, or an intermediary if it acted only as agent; see the next section.
  • Terminal operator, stevedore or warehouse — liable, if at all, on the contract, deposit or general-law basis applicable to its own custody.
  • Port authority — a regulator and manager, not presumed liable for goods simply because they were in the port.
  • Shipper — may itself be liable, for example for dangerous goods or inaccurate declarations, and its conduct can reduce or exclude the carrier's liability through causation.
  • Seller and buyer — their contract allocates the risk of loss between them; it does not decide the carrier's liability.
  • Cargo insurer — normally not a defendant, but a potential claimant by subrogation once it has paid.

Freight forwarders

A freight forwarder's position depends on what it actually undertook. Where it concluded the contract of carriage in its own name — typically by issuing its own transport document — the carrier analysis described in this guide may apply to it. Where it acted only as an intermediary organising transport on its principal's behalf, different rules apply, and its liability turns on the scope of its mandate and the terms of its own contract.

The DOC contains a one-year limitation period for actions for loss, damage or delay and other actions arising from a contract of transport, against the carrier or the commission agent, with a one-month period for recourse actions (Article 389). How that provision applies to a particular forwarder, and how it fits with the maritime regimes, should be checked on the facts; this guide does not build a detailed forwarder-liability regime.

The bill of lading

The bill of lading is usually the most important document in a cargo claim. It identifies the carrier — or at least the party that presents itself as such — describes the goods, records their apparent condition and any reservations, designates the consignee or the person entitled to delivery, and often contains jurisdiction, arbitration and charterparty-incorporation clauses.

Under Article 16 of the Hamburg Rules, the carrier must note in the bill of lading any reservation about particulars it knows or suspects to be inaccurate or had no reasonable means of checking; if it does not note the apparent condition of the goods, it is deemed to have noted that they were in apparent good condition. Subject to valid reservations, the bill of lading is prima facie evidence that the carrier took over the goods as described, and proof to the contrary is not admissible against a third party, including a consignee, who acted in good faith in reliance on that description.

Under the Maritime Code, a named bill of lading is not negotiable; an order bill is transferred by endorsement and a bearer bill by delivery, and the master must deliver only to the proper holder (Articles 245 to 247). The carrier cannot raise against the holder of an endorsed negotiable copy the defences available against the shipper, unless it proves the holder is acting as the shipper's agent (Article 249), and specific rules settle conflicts between holders of different originals (Articles 250 and 251).

Clauses stating 'said to contain', 'weight, quality and contents unknown' or equivalent have, under Article 265 of the Maritime Code, the sole effect of placing the burden of proving shortage on the shipper or the receiver. That rule belongs to the Code; in a Hamburg case, the effect of such wording is assessed under the Convention's own rules on reservations in Article 16. In either case, the wording on the bill of lading can decide who must prove a shortage.

Who can bring the claim?

There is no single formula that answers who may sue the carrier. Depending on the case, the answer may turn on the transport document and its form, on who is the consignee or the person entitled to delivery, on who holds the bill of lading, on the contractual chain between seller, buyer, forwarder and carrier, and on whether an insurer has been subrogated.

Economic ownership of the goods under the sale contract does not by itself answer the question. A buyer that bore the loss may still need to show that it holds the rights under the contract of carriage, and a seller that no longer owns the goods may in some structures remain the party with contractual rights against the carrier. Standing is one of the first points a carrier will test, so it should be established before proceedings are issued.

Cargo insurers and subrogation

Marine insurance is excluded from the scope of the general Insurance Code (Law 17-99, Article 2) and remains governed by the Maritime Commerce Code. Under Article 367 of that Code, payment by the insurer of the indemnity it owes subrogates it, by operation of law, to all the rights, actions and recourses of the insured against third parties in respect of the loss or damage paid. The same article also allows an insurer liable to pay for loss or damage for which a third party is responsible to act in its own name against that third party, even before payment.

Because the insurer acquires the insured's claim, it takes that claim as it stands: as a consequence of subrogation, the notices given or missed, the time bar running and the defences available against the insured remain relevant to the insurer's action. The insurer should keep proof of payment and of its right of subrogation, which carriers routinely ask to see.

Visible damage: written notice by the first working day

Under Article 19(1) of the Hamburg Rules, the consignee must give the carrier written notice of loss or damage, specifying its general nature, no later than the first working day after the day the goods were handed over. This is the most urgent step in a Hamburg cargo claim.

Missing that deadline does not extinguish the claim. Its consequence is a presumption, open to contrary evidence, that the carrier delivered the goods as described in the transport document — or, if no document was issued, in good condition. The claimant can still recover, but must then overcome the presumption with evidence, which is much harder once the goods have moved on. The notice is therefore best treated as mandatory in practice, even though its legal effect is evidential.

Notice given to the actual carrier that delivered the goods has the same effect as notice given to the contractual carrier, and notice given to a person acting on the carrier's behalf, including the master or officer in charge of the ship, is deemed given to the carrier (Articles 19(6) and 19(8)).

Hidden damage: 15 consecutive days

Where the loss or damage is not apparent at delivery — goods damaged inside intact packaging, contamination found on testing, a shortage discovered on unstuffing — the same presumption applies only if written notice is not given within 15 consecutive days after the goods were handed over to the consignee (Article 19(2)).

Here too, the consequence is evidential, not extinctive. But fifteen days pass quickly when cargo is stored, cleared through customs and distributed, and a shortage found weeks later is difficult to attribute to the voyage rather than to later handling. Inspecting the goods promptly after delivery and recording the result is the practical answer.

Joint inspection at delivery

If the state of the goods was the subject of a joint survey or inspection at the time they were handed over to the consignee, written notice is not required for the loss or damage ascertained during that survey or inspection (Article 19(3)). In any case of actual or apprehended loss or damage, the carrier and the consignee must give each other all reasonable facilities for inspecting and tallying the goods (Article 19(4)).

A joint inspection therefore has a specific legal effect that a private survey commissioned by one side does not. A private marine survey is often essential in practice to document the damage and its likely cause, but it is not a statutory precondition to a claim, and it does not replace the Article 19 notice unless it is genuinely joint.

Delay in delivery

The Hamburg Rules treat delay as a separate head of liability. There is delay when the goods have not been delivered at the port of discharge within the time expressly agreed or, failing agreement, within the time it would be reasonable to require of a diligent carrier (Article 5(2)). If the goods have not been delivered within 60 consecutive days following the expiry of that time, the person entitled may treat them as lost (Article 5(3)).

No compensation is payable for loss resulting from delay unless written notice has been given to the carrier within 60 consecutive days after the goods were handed over to the consignee (Article 19(5)). Unlike the damage notice, this one is a condition of recovery. Liability for delay is separately limited, as explained below.

Outside the Convention, the Maritime Code does not contain an equivalent general delay regime; claims for delay in a Code case should be analysed on the contract and the specific provisions concerned rather than by analogy with the Hamburg rules.

For claims governed by the Maritime Code: the Article 262 protest

This rule applies to claims governed by the Maritime Commerce Code, not to Hamburg claims as such. Under Article 262, actions for damages for particular average or partial loss, whether brought against the master or the shipowner or against the owners of the goods, are inadmissible unless a reasoned protest has been made and served, by extrajudicial act or registered letter, no later than eight days — public holidays not counted — after the date on which the goods were placed at the effective disposal of the consignee, and unless that protest has been followed by legal proceedings within ninety days.

The sanction is inadmissibility of the claim, which makes this rule much harsher than the Hamburg notice. For a claim governed by the Convention, Article 19 provides the notice regime. The research behind this guide did not verify from official decisions how Moroccan courts currently treat Article 262 in a case otherwise governed by the Convention. The safe course is to identify the governing regime immediately rather than assume that only one notice system applies — and, where there is any doubt, to act in time under both.

How long do you have to bring the claim?

There is no single 'cargo claim deadline in Morocco'. The period depends on the regime, the defendant and the legal basis of the claim. Under the Hamburg Rules, any action relating to the carriage of goods is time-barred if judicial or arbitral proceedings have not been instituted within two years (Article 20(1)). The period runs from the day the carrier delivered the goods or part of them or, if they were not delivered, from the last day on which they should have been delivered; that day itself is not counted (Articles 20(2) and 20(3)).

The person against whom the claim is made may extend the period at any time during its running by a written declaration to the claimant, and may extend it again by further declarations (Article 20(4)). An informal assurance that the claim is 'being looked at' is not an extension. A person held liable may bring a recourse action even after the two years, within the period allowed by the law of the State where proceedings are brought, which cannot be less than 90 days from settling the claim or being served with process (Article 20(5)).

Time limits at a glance

  • Claim against the carrier under the Hamburg Rules: two years for judicial or arbitral proceedings, from delivery or from the last day on which the goods should have been delivered; extendable by the carrier's written declaration (Article 20).
  • Recourse action by a party held liable, in a Hamburg case: the period allowed by the law of the forum, but not less than 90 days from settlement of the claim or service of process (Article 20(5)).
  • Claim against the carrier under the Maritime Code: one year from the arrival of the goods at the port of destination or, if they did not arrive, from the date they should normally have arrived (Article 263).
  • Particular average or partial loss under the Maritime Code: a reasoned protest within eight days, public holidays excluded, of the goods being placed at the consignee's effective disposal, followed by proceedings within 90 days, failing which the claim is inadmissible (Article 262).
  • Transport-contract actions against a carrier or commission agent under the DOC: one year, with one month for recourse actions (Article 389) — to be checked against the maritime regimes and the defendant's actual role.
  • Claims against terminals, handlers or warehouses: no universal deadline; the period depends on the legal basis of the claim and must be determined case by case.

Liability limits and the SDR

Under Article 6(1)(a) of the Hamburg Rules, the carrier's liability for loss of or damage to goods is limited to 835 units of account per package or other shipping unit, or 2.5 units of account per kilogram of gross weight of the goods lost or damaged, whichever is higher. Liability for delay is limited to two and a half times the freight payable for the goods delayed, but not exceeding the total freight payable under the contract (Article 6(1)(b)); the aggregate for loss, damage and delay cannot exceed the limit for total loss of the goods (Article 6(1)(c)).

For containers, pallets and similar articles of transport, each package or shipping unit enumerated in the bill of lading as packed in the article counts as a package; otherwise the goods in it count as one shipping unit. Where the container itself is lost or damaged and was not owned or supplied by the carrier, it counts as a separate unit (Article 6(2)). Careful description of the packages on the bill of lading can therefore change the limit substantially. The carrier and the shipper may agree higher limits (Article 6(4)).

The limit is lost if it is proved that the loss, damage or delay resulted from an act or omission of the carrier done with the intent to cause it, or recklessly and with knowledge that it would probably result (Article 8). The standard is demanding and fact-specific.

The unit of account is the special drawing right (SDR) defined by the International Monetary Fund. Amounts are converted into national currency according to its value on the date of judgment or on a date agreed by the parties (Article 26). Because the exchange value of the SDR moves, this guide does not state a fixed dirham figure.

The Maritime Code has its own limit in Article 266: without a declaration of value in the bill of lading, the liability of the shipowner and master is limited per package to an amount expressed in francs; with a declaration, it is limited to the declared value. That franc-denominated formula is obsolete, and its modern monetary treatment should be checked in the specific case rather than converted by assumption.

Burden of proof

In practice, the claimant usually needs to establish its right to claim, the description and condition of the goods when the carrier took them over, the loss or damage, and that it occurred while the goods were in the carrier's charge. The bill of lading and the presumptions attached to it (Article 16) help with the first steps; the notices under Article 19 help with the last.

Once that is shown, the Hamburg Rules presume the carrier's liability, and the carrier must prove that it, its servants or agents took all measures that could reasonably be required (Article 5(1)). The allocation shifts in specific situations: for fire, the claimant must prove fault (Article 5(4)); where causes combine, the carrier must prove the part of the loss not attributable to its fault (Article 5(7)); and where notice was not given in time, the claimant must first overcome the presumption of proper delivery. Under the Maritime Code, the carrier must prove force majeure (Article 221), and a 'said to contain' clause moves the burden of proving a shortage (Article 265).

Container claims

Containerised cargo raises recurring questions, but they are mostly evidential rather than separate legal regimes. The key facts are usually whether the seal was intact and matched the documents, whether the container was packed by the shipper (full container load) or by the carrier or a consolidator (less than container load), the container's own condition, weight records at loading and discharge, and — for refrigerated cargo — the set temperature and the reefer's data logs.

These facts decide where the loss is likely to have occurred and who bore the risk at that stage: a shortage in a shipper-packed container with an intact seal points in a different direction from damage to a container visibly holed during the voyage. The one specific legal rule is how packages are counted for the liability limit (Article 6(2)), which depends on what the bill of lading enumerates.

Evidence to preserve

Cargo evidence disappears quickly: damaged goods are sorted, reconditioned, sold or destroyed, containers are returned, and terminal records are archived. The priority is to fix the condition of the goods and the chain of custody before anything changes. Some documents have a specific legal role; others are simply the best available proof.

Documents and records, by legal weight

  • Legal significance — the bill of lading or other transport document, which evidences the contract and the goods taken over (Hamburg Article 16).
  • Legal significance — the written notice of loss, damage or delay sent to the carrier, with proof of date (Hamburg Article 19), or the reasoned protest in a Maritime Code case (Article 262).
  • Legal significance — the record of any joint inspection at delivery (Hamburg Article 19(3)).
  • Legal significance — any written extension of the time bar granted by the carrier (Hamburg Article 20(4)).
  • Legal significance — proof of the insurer's payment and subrogation, for a subrogated claim (Maritime Code Article 367).
  • Usually important — commercial invoice, packing list, delivery order, terminal receipts, equipment interchange receipts, tally sheets and the survey report.
  • Usually important — photographs and video of the goods and containers, seal records, weighbridge and draft-survey records, reefer temperature logs and claim correspondence.
  • Usually important — the insurance policy or certificate.
  • Depending on the facts — the charterparty, the certificate of origin and customs documents.

Urgent court measures under Law 58.25

Moroccan civil procedure is now governed by Law 58.25, promulgated by dahir no. 1.26.07 of 11 February 2026 (Official Bulletin no. 7485 of 23 February 2026). Two of its tools are particularly useful when cargo condition may change quickly.

Under Article 225, the president of the first-instance court, or the head of the specialised section, rules on applications for an order recording a state of facts (a constat), for an interrogation, for serving a notice or for any other urgent measure in a matter not covered by a specific text, without prejudice to the parties' rights. The order is made without the other party being present. Where the inspection requires technical expertise, a judicial expert registered with the courts of appeal may be appointed to carry it out. The order is given immediately or the next day. A refusal can be appealed within seven days, except where the application concerned recording facts, an inspection or a notice, and an order must be executed within 30 days or it lapses.

Under Article 226, the urgent-applications judge may, where there is urgency and without prejudging the merits, order conservatory measures even in the face of a serious dispute, to prevent imminent harm. A court-appointed expert's findings can also carry weight later in the proceedings; the judicial expertise guide explains how such experts are appointed and challenged.

Moroccan courts may order conservatory and provisional measures to be carried out in Morocco even where they lack jurisdiction over the merits (Law 58.25, Article 74), and the Hamburg Rules expressly preserve the jurisdiction of contracting States' courts over provisional or protective measures (Article 21(3)).

Securing the claim: attachment and ship arrest

Where recovery is at risk, the claimant may consider security. A cargo claim can qualify as a maritime claim for the purposes of ship arrest in Morocco, which is governed by the Maritime Code and the 1952 Brussels Arrest Convention and has its own conditions, procedure and release mechanism. Other assets of the debtor in Morocco may be the subject of an ordinary conservatory attachment, followed by a merits action within the period Law 58.25 sets.

In commercial matters, conservatory measures fall within the jurisdiction of the commercial court for the place where the measure is to be carried out (Law 58.25, Article 70). Under Article 21(2) of the Hamburg Rules, a claimant may also bring the merits action in the courts of a contracting State where the carrying vessel, or another vessel of the same ownership, has been arrested, subject to the defendant's right to have the case moved to one of the Convention's ordinary forums once it provides sufficient security.

Which court or forum can hear the claim?

Two layers of rules apply. Under Article 21(1) of the Hamburg Rules, the claimant may choose to sue before a court competent under local law in whose jurisdiction lies the defendant's principal place of business or, failing that, habitual residence; the place where the contract was made, if the defendant has a place of business, branch or agency there through which it was made; the port of loading or the port of discharge; or any additional place designated in the contract of carriage. The place of arrest is added by Article 21(2). No proceedings under the Convention may be brought elsewhere (Article 21(3)).

Within Morocco, Law 58.25 then decides which court. Commercial first-instance courts and the specialised commercial sections hear claims relating to commercial contracts and disputes between traders relating to their commercial activities, with a financial threshold of 80,000 dirhams for the original claim (Article 35). Carriage of goods is normally a commercial contract, so the commercial court is usually the relevant forum, but the status of the parties and the basis of each claim — for example a tort claim against a terminal operator — should be checked rather than assumed.

Territorially, the default is the court of the defendant's domicile, with a choice among defendants' domiciles where there are several (Article 66); for damages claims, the claimant may also choose the place of the harmful act or its own domicile (Article 67). Moroccan courts have international jurisdiction over a foreign defendant domiciled in Morocco (Article 73) and, even without a Moroccan domicile, where the claim concerns an obligation that arose, was performed or was to be performed in Morocco, a tort committed in Morocco, or several defendants one of whom is domiciled in Morocco (Article 74), or where the defendant accepts it (Article 75). The court of the port is therefore not always the competent court.

Foreign jurisdiction and arbitration clauses

Bills of lading frequently designate a foreign court. Under the Hamburg Rules, a place designated in the contract of carriage is one of the claimant's options, not a replacement for the others: the text of Article 21(1)(d) adds it to the list, and only an agreement made after the dispute has arisen is expressly declared valid as such (Article 21(5)). In a Maritime Code case, Article 264 voids clauses that derogate from the rules of jurisdiction. Moroccan case law on the exact treatment of exclusive foreign-court clauses in bills of lading was not verified for this guide; the general approach to choice-of-court clauses in Morocco is covered separately.

Arbitration is possible under the Hamburg Rules if agreed in writing (Article 22(1)). The claimant may choose to arbitrate at the defendant's principal place of business, the place where the contract was made in the circumstances described above, the port of loading or discharge, or the place designated in the clause; the tribunal must apply the Convention; and any contrary term is void (Articles 22(3) to 22(5)). An arbitration clause in a charterparty does not bind a good-faith holder of a bill of lading issued under it unless the bill of lading expressly provides that the clause binds its holder (Article 22(2)). Arbitration clauses and their incorporation therefore need careful review, and the recognition of a resulting award is covered in the guide on enforcing a foreign arbitral award in Morocco.

What can be recovered

Under the Hamburg Rules, the carrier is liable for the loss resulting from loss of or damage to the goods, and from delay, within the limits of Article 6. What that loss consists of must be proved: the value of lost goods, the reduction in value of damaged goods, and any other items claimed must be causally linked to the occurrence and supported by evidence.

Costs such as surveys, reconditioning, sorting, disposal, additional freight or customs duties are frequently claimed, but none of them is automatically recoverable. Whether each is allowed depends on proof, causation, the applicable regime and the liability limit, which caps the total in most cases.

Once a judgment is obtained, it still has to be enforced; the guide on enforcing a judgment in Morocco explains that stage.

Incoterms and customs: what this guide does not cover

Incoterms allocate risk and costs between the seller and the buyer under the sale contract. They do not, by themselves, determine the carrier's liability or which party has contractual rights against the carrier. A buyer who bears the risk under an Incoterm still needs to establish its standing under the contract of carriage.

Customs disputes — seizure, valuation, penalties and clearance — are separate from cargo-damage claims and follow their own rules. The only technical overlap is that delivery to an authority required by the law of the port of discharge can end the carrier's period of responsibility under Article 4 of the Hamburg Rules.

If damaged cargo is discovered at a Moroccan port

  1. 1Send written notice to the carrier specifying the general nature of the loss or damage by the first working day after delivery — or within 15 consecutive days if the damage is not apparent — and keep proof of the date.
  2. 2Photograph and document the goods, packaging, container and seal before anything is moved, sorted, reconditioned or disposed of.
  3. 3Identify who had custody when the loss is likely to have occurred: the carrier, a terminal operator, a handler or a warehouse.
  4. 4Secure the transport documents, delivery order, terminal receipts, tally sheets and container interchange records.
  5. 5Notify the cargo insurer promptly and follow the policy's claim conditions.
  6. 6Arrange a joint inspection with the carrier where possible, and a marine survey where appropriate.
  7. 7Identify immediately whether the claim is governed by the Hamburg Rules or by the Maritime Code, and act under both notice systems if there is doubt.
  8. 8Calculate the actual litigation time bar for each potential defendant and diarise it; seek a written extension where negotiations continue.
  9. 9Consider an urgent court order to record the condition of the goods or appoint an expert under Law 58.25.
  10. 10Consider security — ship arrest or conservatory attachment — if recovery is at risk.

Practical role of Moroccan counsel in a cargo claim

Cargo claims are won or lost on early decisions: which regime applies, which notice was sent, to whom, and when; who actually had custody; and which forum is open. A maritime lawyer in Morocco adds most value in the first days, when evidence is still available and deadlines have not yet run, and then in sequencing notice, evidence, security and proceedings so that one step does not undermine another.

The role is not limited to filing a claim. Moroccan maritime counsel typically translates a foreign contract chain into the Moroccan procedural reality: which document gives standing, which Moroccan court is competent, what the local judge will need to see, and how a Moroccan order or judgment will later be enforced. Counsel cannot guarantee recovery; the outcome depends on the evidence, the regime and the limits.

What counsel typically handles for the cargo claimant or insurer

  1. 1Identifying whether the claim is governed by the Hamburg Rules, the Maritime Code or a terminal, handler or warehouse regime.
  2. 2Identifying the contractual carrier and the actual carrier.
  3. 3Identifying which terminal, handler or warehouse had custody where the loss may have occurred in port.
  4. 4Reviewing the bill of lading: carrier identity, description, reservations, apparent condition and clauses.
  5. 5Analysing any charterparty incorporation clause.
  6. 6Analysing jurisdiction and arbitration clauses against Articles 21 and 22 of the Hamburg Rules.
  7. 7Determining who has standing to claim under the transport documents and the contractual chain.
  8. 8Verifying the insurer's payment and subrogation under Article 367 of the Maritime Code.
  9. 9Preserving notice rights under Article 19 of the Hamburg Rules.
  10. 10Preserving protest rights under Article 262 of the Maritime Code where that regime applies.
  11. 11Coordinating immediate evidence preservation.
  12. 12Seeking constat or expert orders under Article 225 of Law 58.25.
  13. 13Coordinating joint inspections and private surveys.
  14. 14Preserving cargo, seal, temperature and weight evidence.
  15. 15Calculating the correct time bar for each potential defendant.
  16. 16Requesting a written extension of the Hamburg time bar where negotiations continue.
  17. 17Quantifying the claim within the applicable liability limits.
  18. 18Choosing the competent forum under the Convention and Law 58.25.
  19. 19Assessing ordinary conservatory measures against the defendant's assets in Morocco.
  20. 20Coordinating a ship arrest where it is legally justified.
  21. 21Managing recourse between carrier, terminal and handler.
  22. 22Planning enforcement of the eventual judgment or award.

What counsel typically handles for the carrier, shipowner or terminal operator

  1. 1Checking whether and when the Article 19 notice or the Article 262 protest was given, and its content.
  2. 2Testing the claimant's standing and any claimed subrogation.
  3. 3Establishing the custody period and the exact moment of delivery or hand-over to a third party.
  4. 4Preserving the reasonable-measures defence and the specific fire, deck-cargo and causation rules.
  5. 5Applying the Hamburg package or weight limit, or the applicable limit in a Code case.
  6. 6Coordinating the defence survey and challenging causation and quantum.
  7. 7Managing security and the release of an arrested vessel, with P&I correspondents where relevant.
  8. 8Handling recourse against the actual carrier, the terminal, the handler or the shipper.

Working with foreign counsel, insurers and maritime specialists

Cargo claims involving Moroccan ports are almost always international: the shipper, the carrier, the insurer and the claims handlers are often abroad, and several jurisdictions may be engaged at once. The work is usually divided rather than duplicated.

Local counsel in Morocco handles what must happen in Morocco: Moroccan procedural law, notices and protests with Moroccan effect, urgent court measures, evidence preservation before Moroccan courts, local proceedings, security and enforcement. Foreign or international counsel typically handle foreign-law questions, the wider contract chain, related proceedings in other countries, international arbitration and coordination across jurisdictions. A shipping lawyer in Morocco works alongside them so that the Moroccan steps support, rather than contradict, the overall strategy.

Who is usually involved

  • Foreign law firms and international maritime counsel, for foreign-law issues, related proceedings and arbitration.
  • In-house legal teams of the cargo owner, carrier or insurer, for instructions and internal documents.
  • Cargo insurers and their claims handlers, for coverage, payment and subrogation.
  • P&I correspondents, for the shipowner's side, security and access to the vessel.
  • Marine surveyors, for the condition of the goods and the cause of the loss.
  • Freight and logistics professionals, for the chain of custody and the transport documents.
  • Translators, for documents in languages other than that of the proceedings.
  • Technical experts, for specialised cargo such as refrigerated, chemical or bulk goods.

Common mistakes

  • Applying Hague or Hague-Visby rules to a Moroccan shipment.
  • Assuming there is one Moroccan cargo-claim deadline for every defendant.
  • Missing the first-working-day notice for visible damage.
  • Believing that a missed Hamburg notice automatically ends the claim — or, conversely, that it has no consequence.
  • Ignoring the Article 262 protest in a claim governed by the Maritime Code.
  • Suing the port authority simply because the cargo was damaged in the port.
  • Treating an informal promise to consider the claim as an extension of the time bar.
  • Disposing of damaged goods before they have been documented.
  • Assuming the port court is always competent, or that a foreign-court clause always excludes Moroccan courts.
  • Confusing ownership of the goods under the sale contract with standing against the carrier.

Official sources

  • United Nations Convention on the Carriage of Goods by Sea, 1978 (Hamburg Rules), official text published by UNCITRAL, in particular Articles 2, 4 to 11, 16, 19 to 23 and 26.
  • Status of the Hamburg Rules as published by the United Nations Secretary-General as depositary (accession of Morocco: 12 June 1981; entry into force: 1 November 1992).
  • Dahir no. 1-84-21 of 14 November 1986 publishing the Hamburg Rules, Official Bulletin no. 3953 of 3 August 1988.
  • Maritime Commerce Code annexed to the dahir of 31 March 1919, official compilation published by the ministry in charge of maritime fisheries, in particular Articles 207 to 212, 221, 245 to 251, 262 to 267 and 367.
  • Law 15-02 on ports, promulgated by dahir no. 1-05-146 of 23 November 2005, Official Bulletin no. 5378 of 15 December 2005, in particular Articles 7 to 10, 16 and 32.
  • Law 58.25 on civil procedure, promulgated by dahir no. 1.26.07 of 11 February 2026, Official Bulletin no. 7485 of 23 February 2026, in particular Articles 35, 66, 67, 70, 73 to 75, 225 and 226.
  • Constitution of the Kingdom of Morocco, 2011, preamble.
  • Code of Obligations and Contracts, consolidated text published by the Ministry of Justice, in particular Articles 88, 389, 791 and 806 to 808.
  • Law 17-99 on the Insurance Code, consolidated text published by the insurance supervisory authority, Article 2.
  • Treaty-status records of the Brussels maritime conventions and of the Rotterdam Rules, as published by the depositaries.

Frequently Asked Questions

Which law applies to cargo damage in Morocco?

It depends on the shipment. International sea carriage to or from a Moroccan port within Article 2 of the Hamburg Rules is governed by that Convention. Cases outside it, such as purely domestic carriage, fall under the Maritime Commerce Code. Damage in a terminal or warehouse after the carrier's custody ended follows a separate general-law analysis.

Do the Hamburg Rules apply in Morocco?

Yes. Morocco acceded on 12 June 1981, the Convention has been in force since 1 November 1992 and it was published by dahir no. 1-84-21 in Official Bulletin no. 3953 of 3 August 1988. Morocco is not a party to the Hague, Hague-Visby or Rotterdam Rules.

How quickly must visible cargo damage be reported?

Under Article 19(1) of the Hamburg Rules, written notice specifying the general nature of the loss or damage must be given to the carrier no later than the first working day after the goods were handed over to the consignee.

What is the deadline for hidden cargo damage?

Where the loss or damage is not apparent, written notice must be given within 15 consecutive days after the goods were handed over to the consignee (Hamburg Rules, Article 19(2)). For delay, a separate notice is required within 60 consecutive days.

Does missing the Hamburg notice deadline destroy the claim?

No. For loss or damage, it creates a presumption, open to contrary evidence, that the goods were delivered as described in the transport document. The claim survives but becomes harder to prove. For delay, however, no compensation is payable without notice within 60 consecutive days.

How long do I have to sue the carrier?

Under the Hamburg Rules, two years from delivery or from the last day the goods should have been delivered, extendable by the carrier's written declaration. Under the Maritime Code, one year from arrival, with an eight-day protest and 90-day action rule for particular average and partial loss.

What if the terminal, not the carrier, damaged the goods?

Then the claim may not be a carrier claim at all. The terminal operator's liability depends on its contract, the rules of deposit and general civil liability, and the port's concession and operating rules. There is no single deadline for such claims, and the port authority is not liable merely because the goods were in the port.

What is the carrier's liability limit in Morocco?

Under the Hamburg Rules, 835 SDR per package or other shipping unit, or 2.5 SDR per kilogram of gross weight, whichever is higher; for delay, two and a half times the freight for the delayed goods, capped at the total freight. The limit is lost for intentional or reckless conduct.

Can a cargo insurer bring the claim?

Yes. Under Article 367 of the Maritime Commerce Code, payment of the indemnity subrogates the insurer by operation of law to the insured's rights against third parties, and the insurer may also act in its own name before payment. It takes the claim subject to the same notices and time bars.

Can I arrest the ship for a cargo claim?

A cargo claim can qualify as a maritime claim for ship arrest under the 1952 Brussels Convention and the Maritime Code, subject to their conditions. Under Article 21(2) of the Hamburg Rules, the place of arrest can also become a forum for the merits, subject to the defendant's right to move the case once it provides security.

Which Moroccan court has jurisdiction over a cargo claim?

Usually the commercial first-instance court or commercial section, because carriage is a commercial contract (Law 58.25, Article 35). Territorial competence follows Law 58.25 and, in a Convention case, the claimant's options under Article 21 of the Hamburg Rules, including the port of loading or discharge. The port court is not always competent.

What evidence should be preserved immediately?

The bill of lading, the written notice and proof of its date, any joint inspection record, photographs of the goods and container, seal and weight records, reefer logs, the delivery order, terminal receipts and tally sheets, the survey report, the insurance documents and all claim correspondence.

Note: this website provides general legal information and does not replace professional advice based on the facts and documents of each case.